Products & Services

Customer Service

Vita’s main customer service goal is to provide a high standard of excellence to our customers, day in and day out by:

Speeding the order entry process through use of Electronic Data Interchange (EDI)

Utilizing an enterprise-wide business system with full MRP and RF barcoded inventory controls ensures integration and accuracy of the data that drives our business.

Maximizing order fulfillment accuracy through the use of “state-of-the-art” picking technology.

Offering our customers “one-stop-shopping” and a streamlined communication process through Account Service Teams.

Providing co-managed programs for inventory replenishment; accessing customer inventory levels and purchasing systems for exceptional delivery performance.

For information relating to Product Profiles - Specification and Allergies please e-mail vitacs@vitahealth.ca.